Exact make, model and year evidence from official US sources. Recall campaigns, ODI investigations, complaint allegations and EPA estimates remain separate.
A campaign may cover only certain production dates, plants or equipment. A zero result here is not safety clearance. Use NHTSA’s official VIN tool for the individual vehicle.
Exact model-level NHTSA results for 2002 LINCOLN Town Car. Campaign records are official safety actions; applicability to a particular car still requires its VIN.
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Consequence
If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Remedy
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
02 · Owner allegations
65 NHTSA complaints
Counts are not adjusted for sales, vehicle age, mileage, publicity or reporting behavior. They are allegations, not defect findings or a reliability score.
Crash mentions
14
Fire mentions
1
Injuries reported
12
Most-reported component labels
AIR BAGS20
VEHICLE SPEED CONTROL12
SERVICE BRAKES11
HYDRAULIC10
LATCHES/LOCKS/LINKAGES4
ELECTRICAL SYSTEM3
Complaints across nearby Lincoln Town Car model years
Totals for the same nameplate, scaled against its highest year here. They are not adjusted for how many were sold, how old they are, how far they are driven, or how much publicity a fault received — an older or better-selling year will usually carry more reports. This shows where the reporting sits, not which year is better.
An investigation means ODI reviewed a possible safety issue for this exact model-year identity. Opening one is not a defect finding; closing one does not by itself clear a vehicle.
AIR BAGS:SIDE/WINDOW · No associated recall campaign number was published in this investigation row.
04 · EPA configurations
Fuel economy & specifications
FuelEconomy.gov records are summarized as ranges where this model name has multiple engines, drivetrains or trims.
EPA configurations
1
Combined economy
17 mpg/MPGe
City / highway
15 / 21 mpg/MPGe
Engine displacement
4.6 L
Cylinders
8
Fuel type
Regular
Drive
Rear-Wheel Drive
Vehicle class
Large Cars
Annual fuel-cost estimate
$3800
05 · Evidence strength
Exact identity. Explicit limits.
No opaque score. Evidence strength is expressed through source availability, exact match method, jurisdiction and honest empty states.
exact match
Recall campaigns
1 exact US model-year records in this bounded view.
exact match
Complaints
65 exact US model-year allegations; narratives and VIN fragments are omitted.
exact match
ODI investigations
3 exact US model-year action numbers in the approved import snapshot.
canonical only
Model aliases
Only the exact NHTSA vPIC model name is published; unverified aliases are not merged.
not published
Manufacturer ownership
No rights-reviewed official ownership record is joined to this exact model-year.
PUBLIC EVIDENCE PASSPORT
Identity, freshness and provenance.
The canonical URL is this file’s permanent public identifier. Source IDs and timestamps show exactly what was matched and when; they do not turn the evidence into a verdict.
Only NHTSA vPIC, NHTSA ODI complaints and investigations, NHTSA recalls and FuelEconomy.gov contribute to this vehicle claim. CPSC equipment notices are searched separately and never joined to vehicle fitment. UK MOT, Canadian, New Zealand and European records are not merged into this US claim.
06 · Research paths
Diagnose first. Confirm fitment.
These are transparent searches, not diagnoses or endorsed parts. Recall remedies come before purchases; exact part fitment requires VIN, trim, powertrain, production date and OE number.
20 complaint labels
AIR BAGS
Check recalls and diagnostic information before replacing anything.
Awin US and R2 affiliate inventory are not published until a US programme, merchant and exact-fitment projection are approved. No offer currently has both merchant approval and exact vehicle fitment, so commercial links never count as evidence.