Exact make, model and year evidence from official US sources. Recall campaigns, ODI investigations, complaint allegations and EPA estimates remain separate.
A campaign may cover only certain production dates, plants or equipment. A zero result here is not safety clearance. Use NHTSA’s official VIN tool for the individual vehicle.
Exact model-level NHTSA results for 2020 JEEP Cherokee. Campaign records are official safety actions; applicability to a particular car still requires its VIN.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence
A loss of steering control increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
02 · Owner allegations
296 NHTSA complaints
Counts are not adjusted for sales, vehicle age, mileage, publicity or reporting behavior. They are allegations, not defect findings or a reliability score.
Crash mentions
9
Fire mentions
5
Injuries reported
9
Most-reported component labels
POWER TRAIN170
ENGINE40
UNKNOWN OR OTHER36
ELECTRICAL SYSTEM34
SERVICE BRAKES24
STEERING22
Complaints across nearby Jeep Cherokee model years
Totals for the same nameplate, scaled against its highest year here. They are not adjusted for how many were sold, how old they are, how far they are driven, or how much publicity a fault received — an older or better-selling year will usually carry more reports. This shows where the reporting sits, not which year is better.
An investigation means ODI reviewed a possible safety issue for this exact model-year identity. Opening one is not a defect finding; closing one does not by itself clear a vehicle.
VERIFIED EMPTY IMPORT SNAPSHOT
No exact NHTSA ODI investigation row was matched.
The checked bulk snapshot returned zero investigation action numbers for 2020 JEEP Cherokee. That is source coverage, not proof that no issue exists or will be investigated later.
04 · EPA configurations
Fuel economy & specifications
FuelEconomy.gov records are summarized as ranges where this model name has multiple engines, drivetrains or trims.
EPA configurations
10
Combined economy
21–26 mpg/MPGe
City / highway
18–23 / 24–31 mpg/MPGe
Engine displacement
2–3.2 L
Cylinders
4–6
Fuel type
Regular
Drive
All-Wheel Drive · Front-Wheel Drive
Vehicle class
Small Sport Utility Vehicle 2WD · Small Sport Utility Vehicle 4WD
Annual fuel-cost estimate
$2500–3100
05 · Evidence strength
Exact identity. Explicit limits.
No opaque score. Evidence strength is expressed through source availability, exact match method, jurisdiction and honest empty states.
exact match
Recall campaigns
3 exact US model-year records in this bounded view.
exact match
Complaints
296 exact US model-year allegations; narratives and VIN fragments are omitted.
verified empty
ODI investigations
0 exact US model-year action numbers in the approved import snapshot.
canonical only
Model aliases
Only the exact NHTSA vPIC model name is published; unverified aliases are not merged.
not published
Manufacturer ownership
No rights-reviewed official ownership record is joined to this exact model-year.
PUBLIC EVIDENCE PASSPORT
Identity, freshness and provenance.
The canonical URL is this file’s permanent public identifier. Source IDs and timestamps show exactly what was matched and when; they do not turn the evidence into a verdict.
Only NHTSA vPIC, NHTSA ODI complaints and investigations, NHTSA recalls and FuelEconomy.gov contribute to this vehicle claim. CPSC equipment notices are searched separately and never joined to vehicle fitment. UK MOT, Canadian, New Zealand and European records are not merged into this US claim.
06 · Research paths
Diagnose first. Confirm fitment.
These are transparent searches, not diagnoses or endorsed parts. Recall remedies come before purchases; exact part fitment requires VIN, trim, powertrain, production date and OE number.
170 complaint labels
POWER TRAIN
Check recalls and diagnostic information before replacing anything.
Awin US and R2 affiliate inventory are not published until a US programme, merchant and exact-fitment projection are approved. No offer currently has both merchant approval and exact vehicle fitment, so commercial links never count as evidence.