Exact make, model and year evidence from official US sources. Recall campaigns, ODI investigations, complaint allegations and EPA estimates remain separate.
A campaign may cover only certain production dates, plants or equipment. A zero result here is not safety clearance. Use NHTSA’s official VIN tool for the individual vehicle.
Exact model-level NHTSA results for 2013 FORD Flex. Campaign records are official safety actions; applicability to a particular car still requires its VIN.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
02 · Owner allegations
578 NHTSA complaints
Counts are not adjusted for sales, vehicle age, mileage, publicity or reporting behavior. They are allegations, not defect findings or a reliability score.
Crash mentions
11
Fire mentions
1
Injuries reported
13
Most-reported component labels
ELECTRICAL SYSTEM200
STEERING149
UNKNOWN OR OTHER78
STRUCTURE69
FUEL/PROPULSION SYSTEM59
EXTERIOR LIGHTING36
Complaints across nearby Ford Flex model years
Totals for the same nameplate, scaled against its highest year here. They are not adjusted for how many were sold, how old they are, how far they are driven, or how much publicity a fault received — an older or better-selling year will usually carry more reports. This shows where the reporting sits, not which year is better.
An investigation means ODI reviewed a possible safety issue for this exact model-year identity. Opening one is not a defect finding; closing one does not by itself clear a vehicle.
VERIFIED EMPTY IMPORT SNAPSHOT
No exact NHTSA ODI investigation row was matched.
The checked bulk snapshot returned zero investigation action numbers for 2013 FORD Flex. That is source coverage, not proof that no issue exists or will be investigated later.
04 · EPA configurations
Fuel economy & specifications
FuelEconomy.gov records are summarized as ranges where this model name has multiple engines, drivetrains or trims.
EPA configurations
3
Combined economy
18–20 mpg/MPGe
City / highway
16–18 / 22–25 mpg/MPGe
Engine displacement
3.5 L
Cylinders
6
Fuel type
Regular
Drive
All-Wheel Drive · Front-Wheel Drive
Vehicle class
Standard Sport Utility Vehicle 2WD · Standard Sport Utility Vehicle 4WD
Annual fuel-cost estimate
$3250–3600
05 · Evidence strength
Exact identity. Explicit limits.
No opaque score. Evidence strength is expressed through source availability, exact match method, jurisdiction and honest empty states.
exact match
Recall campaigns
6 exact US model-year records in this bounded view.
exact match
Complaints
578 exact US model-year allegations; narratives and VIN fragments are omitted.
verified empty
ODI investigations
0 exact US model-year action numbers in the approved import snapshot.
canonical only
Model aliases
Only the exact NHTSA vPIC model name is published; unverified aliases are not merged.
not published
Manufacturer ownership
No rights-reviewed official ownership record is joined to this exact model-year.
PUBLIC EVIDENCE PASSPORT
Identity, freshness and provenance.
The canonical URL is this file’s permanent public identifier. Source IDs and timestamps show exactly what was matched and when; they do not turn the evidence into a verdict.
Only NHTSA vPIC, NHTSA ODI complaints and investigations, NHTSA recalls and FuelEconomy.gov contribute to this vehicle claim. CPSC equipment notices are searched separately and never joined to vehicle fitment. UK MOT, Canadian, New Zealand and European records are not merged into this US claim.
06 · Research paths
Diagnose first. Confirm fitment.
These are transparent searches, not diagnoses or endorsed parts. Recall remedies come before purchases; exact part fitment requires VIN, trim, powertrain, production date and OE number.
200 complaint labels
ELECTRICAL SYSTEM
Check recalls and diagnostic information before replacing anything.
Awin US and R2 affiliate inventory are not published until a US programme, merchant and exact-fitment projection are approved. No offer currently has both merchant approval and exact vehicle fitment, so commercial links never count as evidence.