Exact make, model and year evidence from official US sources. Recall campaigns, ODI investigations, complaint allegations and EPA estimates remain separate.
A campaign may cover only certain production dates, plants or equipment. A zero result here is not safety clearance. Use NHTSA’s official VIN tool for the individual vehicle.
Exact model-level NHTSA results for 2019 FORD Flex. Campaign records are official safety actions; applicability to a particular car still requires its VIN.
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Consequence
An electrical arc can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Consequence
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
02 · Owner allegations
247 NHTSA complaints
Counts are not adjusted for sales, vehicle age, mileage, publicity or reporting behavior. They are allegations, not defect findings or a reliability score.
Crash mentions
4
Fire mentions
0
Injuries reported
3
Most-reported component labels
BACK OVER PREVENTION138
STRUCTURE55
UNKNOWN OR OTHER51
ELECTRICAL SYSTEM22
VISIBILITY/WIPER11
SUSPENSION6
Complaints across nearby Ford Flex model years
Totals for the same nameplate, scaled against its highest year here. They are not adjusted for how many were sold, how old they are, how far they are driven, or how much publicity a fault received — an older or better-selling year will usually carry more reports. This shows where the reporting sits, not which year is better.
An investigation means ODI reviewed a possible safety issue for this exact model-year identity. Opening one is not a defect finding; closing one does not by itself clear a vehicle.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · Associated recall campaign 24V951.
04 · EPA configurations
Fuel economy & specifications
FuelEconomy.gov records are summarized as ranges where this model name has multiple engines, drivetrains or trims.
EPA configurations
3
Combined economy
17–19 mpg/MPGe
City / highway
15–16 / 21–23 mpg/MPGe
Engine displacement
3.5 L
Cylinders
6
Fuel type
Regular
Drive
All-Wheel Drive · Front-Wheel Drive
Vehicle class
Standard Sport Utility Vehicle 2WD · Standard Sport Utility Vehicle 4WD
Annual fuel-cost estimate
$3400–3800
05 · Evidence strength
Exact identity. Explicit limits.
No opaque score. Evidence strength is expressed through source availability, exact match method, jurisdiction and honest empty states.
exact match
Recall campaigns
4 exact US model-year records in this bounded view.
exact match
Complaints
247 exact US model-year allegations; narratives and VIN fragments are omitted.
exact match
ODI investigations
2 exact US model-year action numbers in the approved import snapshot.
canonical only
Model aliases
Only the exact NHTSA vPIC model name is published; unverified aliases are not merged.
not published
Manufacturer ownership
No rights-reviewed official ownership record is joined to this exact model-year.
PUBLIC EVIDENCE PASSPORT
Identity, freshness and provenance.
The canonical URL is this file’s permanent public identifier. Source IDs and timestamps show exactly what was matched and when; they do not turn the evidence into a verdict.
Only NHTSA vPIC, NHTSA ODI complaints and investigations, NHTSA recalls and FuelEconomy.gov contribute to this vehicle claim. CPSC equipment notices are searched separately and never joined to vehicle fitment. UK MOT, Canadian, New Zealand and European records are not merged into this US claim.
06 · Research paths
Diagnose first. Confirm fitment.
These are transparent searches, not diagnoses or endorsed parts. Recall remedies come before purchases; exact part fitment requires VIN, trim, powertrain, production date and OE number.
138 complaint labels
BACK OVER PREVENTION
Check recalls and diagnostic information before replacing anything.
Awin US and R2 affiliate inventory are not published until a US programme, merchant and exact-fitment projection are approved. No offer currently has both merchant approval and exact vehicle fitment, so commercial links never count as evidence.